𝐑𝐄𝐓𝐔𝐑𝐍 & 𝐑𝐄𝐅𝐔𝐍𝐃 𝐏𝐎𝐋𝐈𝐂𝐘
At buyitnow.pk, we want you to have a smooth and satisfactory shopping experience.
──────────────
📦 01 | 𝐄𝐋𝐈𝐆𝐈𝐁𝐈𝐋𝐈𝐓𝐘 𝐅𝐎𝐑 𝐑𝐄𝐓𝐔𝐑𝐍𝐒
You may request a return or exchange if:
• The product is defective, damaged, or incorrect
• You received a different item from what you ordered
• The product is incomplete or missing accessories
• The item is unused, in its original packaging, and with all tags intact
• The return request is made within 7 days of receiving the product
──────────────
🚫 02 | 𝐍𝐎𝐍-𝐑𝐄𝐓𝐔𝐑𝐍𝐀𝐁𝐋𝐄 𝐈𝐓𝐄𝐌𝐒
The following items are generally not eligible for return:
• Used personal care items
• Opened cosmetics, skincare, or hygiene products
• Intimate wear or undergarments
• Perishable or consumable goods
• Digital products or subscriptions
• Items marked “No Return” or “Final Sale”
──────────────
📋 03 | 𝐑𝐄𝐓𝐔𝐑𝐍 𝐏𝐑𝐎𝐂𝐄𝐒𝐒
To request a return:
① Contact us
📧 buyitnowofficialpk@gmail.com
② Provide the following information
• Order number
• Reason for return
• Clear photos/videos, where applicable
③ Review
Our team will review your request and confirm whether the item qualifies for return.
④ Return / Pickup
If approved, pickup or return instructions will be provided.
──────────────
💳 04 | 𝐑𝐄𝐅𝐔𝐍𝐃 𝐏𝐑𝐎𝐂𝐄𝐒𝐒
Once the returned item is received and inspected, the applicable refund option will be confirmed.
Refund Options
• Store Credit
• Bank Transfer
• Refund to Original Payment Method, where applicable
⏱️ Refund Timeline
Approved refunds are generally processed within 3–7 business days after inspection.
The time required for the amount to appear in your account may vary depending on the payment method or financial institution.
──────────────
🔄 05 | 𝐄𝐗𝐂𝐇𝐀𝐍𝐆𝐄 𝐏𝐎𝐋𝐈𝐂𝐘
An exchange may be requested for:
• A different size
• A different color
• A replacement for a defective item
If the requested replacement is unavailable, we may offer a refund or store credit, as applicable.
──────────────
❌ 06 | 𝐎𝐑𝐃𝐄𝐑 𝐂𝐀𝐍𝐂𝐄𝐋𝐋𝐀𝐓𝐈𝐎𝐍
Orders may be cancelled before dispatch for a full refund.
Once an order has been shipped, cancellation may no longer be possible and the normal return policy will apply.
──────────────
⚠️ 07 | 𝐃𝐀𝐌𝐀𝐆𝐄𝐃 𝐎𝐑 𝐈𝐍𝐂𝐎𝐑𝐑𝐄𝐂𝐓 𝐈𝐓𝐄𝐌𝐒
If you receive a damaged, defective, incomplete, or incorrect item:
Please report the issue within 48 hours of delivery.
📸 Provide clear photos and/or videos of the item and packaging.
Once verified, we will work with you to arrange an appropriate replacement or refund, where applicable.
──────────────
📞 08 | 𝐂𝐎𝐍𝐓𝐀𝐂𝐓 𝐔𝐒
For questions regarding returns, exchanges or refunds:
📧 Email
buyitnowofficialpk@gmail.com
💬 WhatsApp
0371-6762243
──────────────
buyitnow.pk
Simple Shopping • Reliable Delivery
Return & Refund Policy | 2026
